Hehku Energia is a Finnish electricity company with a mission to be the most helpful electricity partner in the country. Established in 2010, Hehku Energia distinguishes itself in the market by providing comprehensive and easily accessible customer service.

“For stakeholders, Dokobit conveys a positive and secure image of our company. It’s crucial to us that things are handled safely and legally.”

Maria Hattunen, Administrative Coordinator at Hehku Energia

Challenge

Hehku Energia implemented electronic signatures early on and learned to utilise them extensively in various administrative contracts. However, before familiarising themselves with the Dokobit portal, the company had used several different service providers, making overall management complex.

“Before Dokobit, we used multiple service providers, making it difficult to remember on which platforms different documents were located and who had access to them. We spent an unbelievable amount of work time just searching for documents, which is why we decided to concentrate electronic signatures solely on one service provider,” describes Hattunen.

Solution

Hehku Energia decided to solve the problem by implementing the Dokobit e-signing portal. At the same time, they implemented strong authentication for new electricity contracts. According to Hattunen, Dokobit has proven to be a logical and user-friendly solution that ensures smooth signatures for various needs.

“Of course we want to use skilled and secure service providers. Signicat has been a reliable and committed partner from the start, so it was natural to turn to them in this matter. Adopting the Dokobit portal was quick, and we’ve received a lot of positive feedback on the service’s reliability. Both Signicat and Dokobit are strong brands, which also creates a positive image of us as a company,” says Hattunen.

Result

According to Hattunen, Dokobit is an invaluable tool for various needs. The advantages are clear, especially when making employment contracts, as new employees don’t need to come to the office for simple formalities. Hattunen believes that a smooth and secure signing process strengthens the positive brand image among stakeholders.

“Dokobit has proven highly advantageous for us; concentrating documents with a single service provider ensures they are consistently easy to access. For stakeholders, electronic signature conveys a positive and secure image of our company. It’s important to us that things are handled safely and legally. I highly recommend Dokobit to all companies, regardless of size or industry. The user interface is simple, but the application offers a variety of features that companies can tailor to their needs,” summarises Hattunen.