Lyfery is a life insurance provider offering personalised and affordable insurance plans. By assessing customers’ health habits, Lyfery calculates a unique wellness score that influences their payments. This ensures fair pricing – those who maintain a healthy lifestyle benefit from lower costs.

“Dokobit has made our sales process faster and more efficient, enabling customers to sign policies without the unnecessary back-and-forth.”

Veikko Tamlak, Co-founder and CFO of Lyfery

Challenge

As a new startup, Lyfery had to build everything from scratch. One of the biggest challenges was user authentication. Customers needed a secure way to verify their identity and sign insurance policies online. Using a basic Google login wasn’t an option – it didn’t provide the level of security needed.

Lyfery needed a strong authentication solution that would protect customer data, ensure compliance, and allow effortless e-signing of insurance policies. At the same time, they wanted a system that was easy to integrate into their platform without unnecessary complexity.

Solution

After exploring different options and receiving recommendations, Lyfery chose Dokobit for its user-friendly setup and reliable integration.

Getting started was straightforward. Dokobit ran smoothly in the test environment, which meant Lyfery could move ahead with development right away – a key benefit for a fast-moving startup. They also integrated e-signing solution into their own system, eliminating the need for manual document handling.

Currently, Dokobit is used for customer identification and signing insurance policies. In addition, all employees logging into Lyfery’s back-office now use strong authentication, ensuring security at every level of the business.

Result

Since implementing Dokobit, Lyfery has experienced multiple improvements across its operations. The sales process is now faster and more efficient, allowing customers to sign policies without unnecessary back-and-forth. The risk of errors has decreased, and security has significantly improved.

With automated e-signing and authentication, Lyfery has also saved valuable time for both employees and customers.