Cookie Policy

When you use the Dokobit website, Portal or mobile app or other Dokobit services, we and our partners may store and/or access information on your device via cookies or similar technologies to process Personal Data. In this Cookie Policy you can read about:

  • how we use cookies,
  • the types of cookies we use,
  • for how long they work and for what purposes they are used,
  • how to change your cookie settings and opt-out, and
  • who are we and how can you contact us.

When we use words like “us”, “we”, “and our” we mean Dokobit. You can find our company details below. We are the data controller of the data collected through the use of cookies on our website.

Our website is https://dokobit.com/, including our sub-domains, which we own and operate.

When we refer to “you” we mean you as a user or visitor of our website.

This policy is part of our Privacy Policy. Our use of cookies may include processing of your personal data and we, therefore, recommend that you read our Privacy Policy.

Consent

By accepting our use of cookies, apart from necessary cookies, you consent to our use of cookies as described under “Types of cookies and how we use them” below. You may at any time change or withdraw your cookie consent – see the section “How you can change your cookie settings, including opting out” below.

What do I need to know about cookies?

There are different types of cookies and they are used for different purposes.

Below you can read about what a cookie is, the difference between first and third-party cookies and session cookies vs. persistent cookies and what types of cookies we use on our website and why.

What is a cookie?

A cookie is a small piece of data that a website stores on your device when you visit it and which is then read when you later revisit the site. The word “cookies” in this policy and the consent also refers to other forms of automatic collection of data, e.g. flash-cookies (local shared objects), web storage (HTML5), Javascripts or cookies placed by other software.

A cookie may contain information about the website itself, a unique identifier that allows the site to recognise your web browser when you return to the website, additional data that serves the purpose of the cookie, and the lifespan of the cookie itself.

The word “cookies” or “cookie data” also covers information about IP and MAC addresses and other information about your device collected by said technologies.

Cookies are used to enable certain features (e.g. logging in), to track site usage (e.g. analytics), to store your user settings (e.g. timezone, notification preferences), and to personalise your content (e.g. advertising, language).

Session cookies vs. persistent cookies

Session cookies only last as long as your online session. This means that they will disappear from your computer or device when you close your browser. They are therefore also sometimes referred to as temporary cookies. Typically session cookies are used to remember that a user has already signed in when they are browsing a website.

Persistent cookies are different. These cookies are sometimes called permanent cookies. They will stay on your computer or device after you close your browser. These types of cookies will expire according to the time specified in the cookie. You can see the specific duration of each persistent cookie below.

What’s the difference between first and third-party cookies?

First-party cookies are cookies that are set by the website that you are visiting and it’s only this website that can access and read these cookies.

Third-party cookies are set by someone other than the owner of the website you’re visiting. Cookies set by other sites and companies (ie. third parties) can be used to track you on other websites that use the same third-party service.

We may engage third parties to assist with the maintenance, operation, creation or functionality of our website, e.g. analytics providers and content partners. We grant these third parties access to selected information to perform specific tasks on our behalf.

We recommend reading the provider’s privacy policy which can be found through links in the tables below, where you can also see which cookies on our website are first-party cookies and third-party cookies.

Types of cookies and how we use them

We use cookies to:

  1. Make our website work as expected and monitor the availability and quality of services or features we offer to our Customers.
  2. Ensure security, prevent fraud, and debug our systems to ensure our systems and processes work correctly and securely.
  3. Receive and use information that is automatically sent from your device, such as IP address or browser type, to distinguish your device from other devices.
  4. Store and/or access information on a device. We store cookies, device identifiers, or other information on your device for the purposes presented to you.
  5. Recognise you when you revisit our website. This helps us to personalise our content for you and note your preferences (for example, your preferred language or authentication method).
  6. Understand how many visitors visit our website, what they like or dislike, and their interactions with it. This helps us improve the functionality of our website, e.g., by improving the navigation, and suggest the user the optimal way to use the website.
  7. Better tailor our website and the advertising we show you to your interests. If you give us your permission to send you marketing emails, we also use this information to send you personalised marketing emails.
  8. Personalise service-related communication and ads, measure content and ads performance, and provide audience insights for our product development team. We use this data to build or improve user experience, customer journey, and our systems and software. For example, new feature suggestions or ads can be shown to you based on the content you’re viewing, the features you’re using, or your approximate location. A profile can be built about you and your interests to show you personalised ads and content that are relevant to you. Personalised ads and content can be shown to you based on your profile. The performance and effectiveness of ads and content that you see or interact with can be measured. Market research can be used to learn more about the audiences who visit sites/apps and view ads. Your data can be used to improve existing systems and software and to develop new products.
  9. Use precise geolocation data. We use your geolocation data for one or more purposes.

Strictly necessary cookies

Necessary cookies are required for the basic functionality of our website to work. These cookies are essential in the provision of services and necessary to ensure that information and services are delivered securely and optimally. For example, we use necessary cookies to make it possible for you to only have to log in once during a visit to our website. We also use these cookies to monitor the availability and quality of our services and features.

We also use necessary cookies to help with ensuring that you are given the option to accept or reject cookies, block non-necessary cookies from working until you give consent, and remember your cookie settings and choices. The cookies also help keep track of, if, and when, you gave consent to analytical cookies, Terms of Service and marketing.

It’s not necessary to accept nor possible to reject the use of necessary cookies as they are core for the functionality of our website.

Functional cookies

These cookies enable the website to provide enhanced functionality and personalisation. Functional cookies help improve your experience by providing a more personalised service. Those cookies remember your choices, for example, language, preferred login option, etc. They may be set by us or by third-party providers whose services we have added to our pages. We will only set functional cookies on your device if you give us your consent, however, if you do not allow these cookies then some or all of these services may not function properly. 

Performance cookies

Performance cookies, also known as analytical cookies, gather statistics. We use this information to make our website even better. The information collected via the performance cookies tracks how you use our website during your visit. It helps us understand visitor usage patterns, identify, and diagnose problems or errors you may encounter, and make better strategic decisions in improving the website experience. 

We will only set performance cookies on your device if you give us your consent.

Targeting cookies

Targeting cookies — when you visit our website, our advertising partners may set the targeting cookies. 

Targeting cookies are used in determining what promotional content is more relevant and appropriate to you and your interests. Our partners use such cookies to build a profile of your interests and show you relevant ads on other sites. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests. This helps companies improve the effectiveness of their campaigns, and the quality of content presented to you. These cookies may be set by the website you’re visiting (first party) or by third-party services. Marketing cookies set by a third-party service may be used to track you on other websites that use the same third-party service. They do not identify you directly but use unique identifiers for your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

We will only set targeting cookies on your device if you give us your consent.

How you can change your cookie settings, including opting out

As part of our cookie solution, we always ask for your consent to cookies and other similar technologies, except for necessary cookies, before placing cookies on your device.

We also always give you the option to change your consent. If you at one point gave consent to non-necessary cookies on our website, you can always change which cookies you will give consent to. Just look for the link to the cookie settings on our website footer or account settings menu. If you press the shield, your cookie settings will appear, allowing you to always change your settings and reject cookies.

It’s also possible to instruct your browser to refuse cookies from our website. Most browsers are configured to accept cookies by default, but you can update these settings to either refuse cookies altogether or to notify you when a website is trying to set or update a cookie. If you use multiple browsers and wish to block cookies or change or withdraw your consent, remember to do this in all browsers.

If you browse websites from multiple devices, you may also need to update your settings on each individual device.

Although some cookies can be blocked with little impact on your experience of a website, blocking all cookies may mean you are unable to access certain features and content on the site.

Processing of your personal data

When you agree to our use of cookies, it will in certain cases, as stated in the cookie notice, involve the processing of your personal data, including for example your IP address and information about how you use our services. You can read more about our processing of personal data and your rights in our Privacy Policy.

How often will we update this Cookie Policy?

We may update this Cookie Policy in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please, therefore, re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.

Who are we and how can you contact us?

Here is our company information:

Dokobit, UAB
Paupio g. 50-136
LT-11341 Vilnius
Lithuania

Company registration number: 301549834

You can always write to us at: dpo@dokobit.com.